At LPSWA, we are committed to protecting your privacy and privacy of your clients in accordance with the Privacy Act 1988 (Cth) and Privacy Amendment Act 2012 (Cth). This Privacy Policy describes our current policies and practices in relation to the handling and use of personal information.

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What information do we collect and how do we use it?
We use personal information supplied to us as per our LPSWA Broker Agreement providing loan processing services. The information is required to assist us in processing the application to completion or as agreed.

 

We use your information to send you requested product information and promotional material and to enable us to manage your ongoing requirements, e.g. further information regarding specific job and our relationship with you, e.g. invoicing.

 

We may use this information internally to help improve our services and help resolve any problems.

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How do we hold and protect your information?
We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

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We use secure external cloud storage facilities.

 

We ensure that your information and information you provided to us is safe by limiting access to your personal data. An External Auditor may request access to any of our files for the purpose of compliance audit only and you will be advised in this instance.

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Will we disclose the information we collect to anyone?
We do not sell, trade, or rent your personal or your client personal information to others.

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We may disclose your information to other organisations to help us provide our services in the processing and tracking of loan applications. The types of organisations to assist in the loan processing application may include the following banks and finance organisations, valuation companies, aggregators, mortgage insurers, real estate agents, settlement agents, solicitors and accountants.

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We may provide your information to others if we are required to do so by law or under some unusual other circumstances which the Privacy Act permits.

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How can you check, update or change the information we are holding?
By contacting us on dawn@lpswa.net.au and providing information to allow us to identify you, we will disclose to you the personal information we hold about you. We will also correct, amend or delete any personal information that we agree is inaccurate.

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Website
The LPSWA website may at times contain links to other websites whose operator may or may not adhere to a privacy policy or be governed by the Australian Privacy Principles.

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Your consent
To assist in streamlining the loan processing and tracking, you and your clients agree to the collection of personal information as specified above and as per our LPSWA Broker Agreement.

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DISCLAIMER
To the extent permitted by law, LPSWA, its agents and representatives exclude all liability for any loss or damage (of whatever type, including indirect, special or consequential loss or damage) arising from the use of, or reliance on, any information on this website, whether or not caused by any negligent act or omission. If any law prohibits the exclusion of such liability, LPSWA hereby limits its liability, to the extent permitted by law, to the resupply of the said information